Government/union controlled transit-----Refunds not enough after nightmare Amtrak train ride to Chicago, passengers say - mlive.com

Refunds not enough after nightmare Amtrak train ride to Chicago, passengers say - mlive.com

• 
  "...an Amtrak train that left (Ann Arbor) Michigan at 6 a.m. Friday, Oct. 7, and didn’t arrive in Chicago until midnight. (18 hours!)
• For hours, passengers said the train had no electricity, no heat and no working toilets.
• “This is just a really frustrating experience with the lack of communication from Amtrak,” said Sarah Pisarczyk...