Marks & Spencer apologises over trans employee in bra department

‘Biological male’ caused a mother and teenage daughter ‘distress’ by approaching them in the lingerie area - Daniel Martin

Marks & Spencer has apologised to a mother for causing her teenage daughter “distress” after she was asked if she needed help by a transgender employee in its bra section.
The retailer said it was “truly sorry” after the mother complained that her 14-year-old daughter had felt uncomfortable when they were approached by a trans shop assistant in the lingerie area of the shop, where they were hoping to have a bra fitting...

In a complaint to M&S, she told the retailer: “Imagine her horror, then, when the person to approach us and ask if we needed help was a transgender ‘woman’, ie, a biological male.
“This is obviously the case: he is at least 6ft 2in tall... My daughter recoiled, so I politely declined the offer and we left immediately. She was visibly upset and said she felt ‘freaked out’.”...