Competitor Takes Over Verizon's West Virginia Landlines; Complaints Drop Nearly 70%

Competitor Takes Over Verizon's West Virginia Landlines; Complaints Drop Nearly 70% | Techdirt: "Evidence of this approach recently surfaced in West Virginia, where a competing company had taken over Verizon's former service area.
The net result?
A nearly 70% drop in complaints. (via BroadbandReports, Karl Bode's other home)
Nearly four years after taking over Verizon's West Virginia landline operations, Frontier Communications has expanded broadband access to roughly 176,000 households and seen consumer complaints drop by nearly 70 percent."