"Per Business Insider, Jack in the Box CEO Leonard Comma told an industry crowd that "it just makes sense" to swap cashiers for inanimate machines in the year 2018. Not because he thinks 2018 will be the year that fast food gets technologized so much as it's the year that Jack in the Box's home state of California increases the minimum wage to $11.
In fact, wage bumps hit 18 states this year, with California on pace to become the first $15-wage state in coming years -- a prospect that terrifies industry executives.
...What a difference a dollar an hour apparently makes: He told the crowd that with "the rising costs of labor," it's time to start thinking about automating restaurants."
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