These weren't isolated missteps. The pattern is clear, with companies using the language of "AI innovation" to mask what amounts to global labor arbitrage. Behind the curtain of automation lies a deliberate strategy to cut costs by cutting Americans out of the workforce – and Salesforce fits the mold.
Salesforce's labor realignment began in 2022, hitting U.S. recruitment teams following hiring freezes and small cuts to corporate operations. But while American jobs were disappearing, Salesforce was announcing plans to add 2,500 new roles in India, a 33% workforce increase.
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