Very sad. Very strange. Cowardly American State Department--------Did North Korea Kidnap an American Hiker?

Did North Korea Kidnap an American Hiker? | Politics | OutsideOnline.com:
"At intermission I approached Furuya, who told me that he and Japanese Prime Minister Shinzo Abe believe that NARKN’s information is entirely credible.
“It is most probable that David Sneddon is still residing in North Korea,” he said.
“But I do not think that the United States is working fast enough to collect evidence.”
And since David is an American, he lamented, Japan can’t get involved.
Ambassador King stated in his symposium remarks that the United States’ “commitment to this issue could not be stronger.”
But in reality, officials want nothing to do with David’s case. 
Since David’s disappearance, Roy and Kathleen have written 55 letters to various members of the State Department, including Hillary Clinton during her time as the department’s secretary.
Most went unanswered, but the replies that did come were infuriating. 
Under the Privacy Act, the U.S. government will not release any information about David without David’s written consent. 
To Roy and Kathleen, it is the mother of all catch-22’s."